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The funeral home was so professional and did such an amazing job with the service and arrangements. I was very impressed with the grounds and the respect for the deceased and the care of their family and friends.
The place was also impeccably clean and comfortable.

Caitlin Elam
June 4, 2022

Kendra and Jackie were so very helpful in aiding Bob and I in prearranging our funeral plans. Their kindness and professionalism made or decision making easier.

Thanks again for all you helped us with today.

Robert and Rhoda Strassel
March 30, 2022

When my husband passed unexpectedly on October 29th, 2021 we had just revisited the conversation of what he wanted. I was happy he wanted to be buried with my family. He had some rather hard request. But when I spoke with staff they helped with every single one. They were sweet and caring never questioned my request. My Aunt passed when I was 6 months old, she's there, my mom and dad ,I lost at 15. My grandparents ,another Aunt and 2 Uncles. All in the Old Rugged Cross. They found 2 spaces together there with them, for me and my sweet Will. And that was amazing. I knew we were in good hands. Afterwards they continue to care and guide you through.

Kim Cohorn Upchurch
February 2, 2022

We would like to express our gratitude for the excellent care and compassion that was shown to our family in our time of need.For our father Lonnie Scott. Jennifer was a true professional. The staff was there for our every need. We would like to Thank You for the care and compassion you all displayed.

Charlotte, Lori,Lonnie Scott jr.
August 20, 2021

Floral Hills staff provided a simple yet elegant cremation visitation service for my dear sister, Sandy Norton. Our grief was deep and raw when our family met for service planning the day after Sandy passed. Your professionalism and sensitivity to our grief is most appreciated. In the time of covid19, your organization maintained the mask and distancing needed. I am grateful for the staff who repeatedly asked after our comfort during the visitation or if we needed anything. Though I continue to grieve the loss of my sister, wished to express my gratitude for your excellent service.
Evelyn Fitzwater, Sister
Sandy Norton

Evelyn Fitzwater
October 2, 2020

My mother, Nora Phillips, passed away last week. Floral Hills did an amazing job helping us get through this time of grief. Robert answered any and all questions we had. They were very patient with us and we never felt rushed. I was very impressed with their service and their response to helping our family get through this. Thank you so much from the Phillips Family!

Denise Gabbard
November 6, 2019

My sister, Mary Lynda Richter, passed away on August 17, 2019, after a long battle with cancer. Our family contacted Robert Garner. He and Lynn (who was the first person we spoke with when we arrived at Floral Hills) directed us in the planning of our Lynda's funeral. My sister's sons got really involved. On August 26th, we had Lynda's "Mass of Christian Burial" at Holy Cross Church in Latonia . It was a beautiful service with Fr. Michael Hennigen presiding. Robert and his associate were there setting up the picture boards and placing the flowers and doing their part in keeping us calm. After Mass the motorcade took us directly to the funeral home. We did have more people come for the reception than they had at any receptions in the past. So extra tables were set up quickly. Although it did rain that day, we were very satisfied with the way Floral Hills handled everything. Lynda's sons said "They were top notch!"

Pat Brosky
September 21, 2019

i was shocked and dismayed at the passing of my client and friend. she and husband ed trusted me with their insurance needs. ed frequently told me of how much fun he and teri had dancing. god rest her soul and comfort her loved ones in the hope they may meet again.

ronald neal
March 4, 2019

Your feedback

We are always interested in hearing from the families that we serve.  Please take a moment to let us know how well we served you in your time of need. We very much appreciate your feedback.

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